JOB TITLE: Unit Desk Clerk

LOCATION: Geisinger Holy Spirit Hospital

DEPARTMENT: Behavioral Health

WORK SCHEDULE: Days

WORK TYPE: Part Time (24 hours/week)

JOB SUMMARY:

Responsible and accountable for performing a wide range of clerical duties in a patient care environment. The performance of these duties in an efficient and timely manner is essential to enhance the care team’s ability to provide quality care.

Performs duties to support the goals and objectives of Geisinger Health System in its efforts to provide quality patient care and patient satisfaction.

Responsible for ensuring the very best patient/family/visitor experience by optimizing all customer interaction. Foster a positive work environment through mutual support and cooperation and adheres to GHS and unit specific Service Standards.

Functions under the direction of the Registered Nurse. Reports directly to the Operations Manager.

COMPETENCIES AND SKILLS:

Demonstrates ability to communicate effectively by utilizing good verbal and written communication skills, which include courteous and confident behavior and demonstration of proper telephone etiquette.

Demonstrates ability to work effectively both independently and in a team environment.

Demonstrates basic computer skills, efficient navigation in a Windows environment and use of basic browser and email functionality.

EDUCATION AND/OR EXPERIENCE:

High school diploma or equivalent required.

Knowledge of medical terminology preferred.

Basic math skills required.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in a clinical environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER HOLY SPIRIT is a strong and growing healthcare provider serving south-central Pennsylvania. Geisinger Holy Spirit includes its flagship Geisinger Holy Spirit Hospital, a 311-bed Joint Commission accredited acute care facility located in Camp Hill, Pennsylvania. Geisinger Holy Spirit employs more than 2,600 people and has more than 500 physicians and advanced practitioners on its hospital medical staff. Sponsored by the Sisters of Christian Charity, Geisinger Holy Spirit delivers patient-centered care guided by Catholic values and the Ethical and Religious Directives of Healthcare. Geisinger Holy Spirit provides a comprehensive array of both inpatient and outpatient services across the continuum of care, including acute care, home health, emergency medical services, physician practices, and a host of outpatient facilities located throughout south-central Pennsylvania.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.