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Penn State Health
Lancaster, Pennsylvania
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Patient Access Representative - Family Medicine Lewisburg
Job SummaryThis position is mainly days Monday - Friday with occasional evening and Saturday 8am-4:30pm rotation. Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.Job DutiesResponsible for checking patients in for appointments and accurately verifying demographics.Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.Reads and interprets insurance responses.Understands general guidelines and insurance rank requirement to
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