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Veterans Affairs, Veterans Health Administration
South Carolina
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North American Dental Group
Montrose, Michigan
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Scheduling Specialist I
Job SummaryAnswer incoming calls and make outgoing calls with the intent of scheduling patients, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences. Collects and maintains accurate, basic patient information relating to registration and insurance. Answers all non-scheduling related questions and directs non-scheduling calls to the appropriate department.Job DutiesM-F 10:30a-7p Or Day Shift including SaturdaysCustomer Service, Call Center and Medical Terminology Experience PreferredCompletes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician or diagnostic specific scheduling guidelines to provide the fir
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