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California
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North American Dental Group
Valparaiso, Indiana
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Contact Center Trainer
Job SummaryResponsible for training scheduling processes and performing analytical and testing work surrounding those processes. When analysis and testing is involved, will work in partnership with various systems leaders to ensure the, integration is complete.Job DutiesCreates and maintains course content, training materials and documentation that may include educational technology.Uses education theory and principles applied to the current health care environment, consults for, designs, and supports implementation of education programs to support training initiatives for system-wide implementations, enhancements, and maintenance projects.Serves as liaison between the user community and Leadership.Contributes to curriculum and train
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