Clerical Support Team Lead - Emergency Department in Wilkes-Barre, PA for Geisinger

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Clerical Support Team Lead - Emergency Department

Job SummaryDirects and supervises patient access and clerical support staff. Coordinates and performs front line office activities in an effective and efficient manner for the department. Coordinates schedules, training and education of all assigned staff. Accountable for the performance and alignment of the access and clerical teams to clinic and system goals.Job DutiesDirects and assists with patient access and clerical support to the department.Participates in recruitment, interview, and selection process of patient access and clerical support staff.Coordinates training and orientation programs for assigned staff.Utilizes established metrics to track and report on clerical team performance to clinic leadership.Assures co

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