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Penn State Health
Lancaster, Pennsylvania
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Patient Access Scheduler - Ophthalmology
Job SummaryProvides appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences system-wide, using technology. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs using advanced writing, telephone, e-mail, and internet skills.Job DutiesSchedules patient appointments system wide for providers including specialty and ancillary services.Schedules and provides proper prep instructions for an
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