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Penn State Health
Lancaster, Pennsylvania
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Registration & Scheduling Supervisor - Outpatient Pediatrics Clinic
Overview This position supervises the daily operations of the registration, central scheduling, pre-registration and/or prior auth functions for the facility and its ancillary services. Ensures delivery of high quality, cost-effective and customer-friendly services to all patients and providers. Ensures work-flow efficiency. Ensures the use of available services is maximized in ancillary departments through the efficient scheduling of patients, tests, and procedures. Provides training and oversight to staff ensuring patients are assisted in an accurate and timely manner, insurances are verified and authorizations obtained, and that specified electronic medical records procedures are used. Resolves problems and conflicts among people and processes. Identifies quality
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