Job Summary

Ensures front line admitting activities are conducted in an effective and efficient manner to the Department of Patient Placement. Responsible for accurate management of information entered into Electronic Medical Record to support Patient Placement and registration billing practices. Ensures the very best patient and family experience by optimizing all customer interaction.

Job Duties

• Performs daily office functions which include report reconciliation, management and facilitation of incoming and outgoing calls.
• Schedules inpatient urgent and emergent admissions.
• Coordinates registration, gathering of insurance information, and computer input of all information to assure complete registration of inpatients in the electronic medical record.
• Communicates with patients and relays information specific to arrival and placement.
• 
  Communicates with the physicians when arranging urgent and emergent admission to collect information needed to support admission, transfer, discharge process.
• Serves as a critical link in complex patient flow processes and is a resource to nursing units to resolve issues in bed management software with admissions, cancellations and transfers.
• Maintains all logs, such as the trauma logs.
• Coordinates efforts with other departments to resolve any admission, discharge, or billing conflicts to facilitate patient throughput activities.
• Performs reconciliation of accommodation codes and exception orders to ensure correct placing and billing procedures.
• Manages requests to send system alerts and transportation requests for patients.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

- This is a Nightshift position

Schedule & Work Expectations:

• Hours vary between:

  • 7 p.m. - 7:30 a.m.

  • 7 p.m. - 7:30 a.m.

  • 7 p.m. - 3:30 a.m.

• Weekends: Yes, every other weekend required

• Holidays: Yes, every other holiday required

• Work Model:   Hybrid

Benefits of working at Geisinger: 

• Full benefits (health, dental and vision) starting on day one 

• Three medical plan choices, including an expanded network for out-of-area employees and dependents  

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  

• Company-paid life insurance, short-term disability, and long-term disability coverage  

• 401(k) plan that includes automatic Geisinger contributions  

• Generous paid time off (PTO) plan that allows you to accrue time quickly  

• Up to $5,000 in tuition reimbursement per calendar year  

• MyHealth Rewards wellness program to improve your health while earning a financial incentive  

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance 

Education

High School Diploma or Equivalent (GED)- (Required), Associate's Degree- (Preferred)

Experience

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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