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North American Dental Group
Warren, Ohio
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Palm Bay, Florida
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Jacksonville, Florida
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Northford, Connecticut
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Olean, New York
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Scheduling Specialist I
Job SummaryAnswer incoming calls and make outgoing calls with the intent of scheduling patients, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences. Collects and maintains accurate, basic patient information relating to registration and insurance. Answers all non-scheduling related questions and directs non-scheduling calls to the appropriate department.Job DutiesHours: 10:30am – 7:00 Mon – Wed, Off Thurs, 8:30am – 5:00pm Fri, 8:00am – 4:30pm Saturday Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician or diagnostic specific scheduling guidelines to provide the first availabl
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