Penn State Health - Penn State Health Corporation

Location: US:PA: Hershey
Work Type: Part Time
FTE: 0.50
Shift: Day
Hours: 8:00a - 4:30p
Recruiter Contact: Lindsay E. Erdman at lerdman2@pennstatehealth.psu.edu

SUMMARY OF POSITION:

To proactively establish and maintain relationships with practice site management and providers outside the Academic Medical Group and build new referral relationships. Build a concierge referral process by consistently communicating with internal and external customers. Improve fill rates and reduce access time.

ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: 

• Proactively establish and maintain relationships with practice sites external to Academic Medical Group. 
• Work with non-Cerner EMR to communicate with referring providers and collect data necessary for patient visits. 
• Expedite the scheduling of these patients with goal of a visit being offered within five (5) days. 
• Build process flow for all of our customers. 
• Collaborate with external and internal customers to determine the best scheduling practice for our patients. 
• Responsible for the development of metrics and presentation of dashboard to internal and external customers. 
• Schedule patient visits and diagnostic tests. 
• Provide timely, accurate communication to patients, practice site management and providers. ?Understand and be able to articulate HIPAA/privacy policies and laws to protect patient confidentiality. · Understand demonstrate ability to efficiently obtain priority insurance approvals as necessary.

MINIMUM QUALIFICATION(S):

• High school degree or equivalent required. 
• One (1) year of experience working in a healthcare setting 

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system. 

Within Penn State Health?s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth. 

YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health?s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

Union: Non Bargained

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About Penn State Health

At Penn State Health, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

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