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Penn State Health
Lancaster, Pennsylvania
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Supervisor Patient Access Services
Job SummaryResponsible for the daily operations of the department to help provide access to system and community services. Serves as a resource for communication and access to services for members, patients, consumers, providers, employers, decision-makers, and other organizational customers and payers. Provides leadership and direction to the staff to assure appropriate and timely communication and information regarding medical service access, physician and service referral, and direction to all services offered. Supports internal and external customer needs and offers input on process improvement to meet those needs via resources available throughout the System.Job DutiesHours: 9-5:30; on call; weekendsMaintains open communication among marketing an
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