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Penn State Health
Lancaster, Pennsylvania
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Penn State Health
Lancaster, Pennsylvania
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Case Management Assistant Senior
Job SummaryProvides seamless appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences using technology. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs.Job DutiesSchedules patient appointments, providing proper prep instructions for ancillary and diagnostic proceduresand tests using physician-specific and department guidelines.Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments.Assure
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